EMA solutions, training and management services

Management Consultancy in the UK

providing business solutions for
public, private and voluntary sector organisations
UK Office: + 44 1689 823534
Caribbean Office: 473 403 1469

Assertiveness and Confidence Building - Book >>

Monday 1st March - Central London - Ref 019

Background

This one day workshop is for those who want to communicate effectively, through asserting one self in a positive manner.

The programme looks at assertiveness by examining our strengths and confidence, and addressing how being vocal and opinionated could affect others.

Assertiveness is weighed up against non assertive behaviours, and the impact this behaviour could create - tensions, teams and individual conflicts, and misunderstandings.

Building confidence is part of the programme to give participants tools to gain confidence. This part of the programme will also look at positive approaches participants can use to deal with individuals and colleagues who lack confidence.

The programme is participative and will illustrate how being assertive can lead to better relationships amongst individuals, colleagues and teams.

What Delegates will Learn?

  • A clear understanding of assertive, aggressive and submissive behaviour
  • Examines how assertive and confident you are?
  • Questions whether conflict is always bad and negative
  • Solutions for dealing with conflict and difficult situations
  • Dealing with conflicts in team
  • Building confidence - techniques
  • Having the confidence to say what we want/feel - using positive approaches
  • How self esteem affects confidence
  • The impact of body language when in different situations
  • Techniques to bring back and apply in the work environment

Who Should Attend?

  • For anyone who want to gain a detail appreciation and skills which will enable them to gain a better understanding to being more assertive and confident.
COSTS: £250.00 + VAT per delegate, £100.00 + VAT vol sector
Receive 25% discount when booking on two or more courses

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