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Management Consultancy in the UKproviding business solutions forpublic, private and voluntary sector organisations UK Office: + 44 1689 823534 Caribbean Office: 473 403 1469 |
| EMA Solutions continue to deliver a range of training courses in the fields of Equality & Diversity, Customer Care and Personal Development. All our programmes our interactive and participation, using a range of training techniques and methodologies to ensure participants maximise their learning.
To date over 2,500 officers have attended one of our courses. All our programmes are delivered in central locations nationally. We continue to offer 25% to delegates who book on two or more training workshops EQUALITY AND DIVERSITY TRAINING DATESEquality Impact Assessment in PracticeWednesday 17th February - Manchester - Ref 003 Friday 15th July - Birmingham - Ref 001 Friday 16th September - Central London - Ref 002 Click here for course details and booking form Equality Standard in Practice Wednesday 21st April - Central Birmingham - Ref 005 Wednesday 6th October - Central London - Ref 004 Click here for course details and booking form Understanding Equality Legislation Wednesday 10th November - Birmingham - Ref 006 Click here for course details and booking form Mainstreaming Equalities into Organisation Systems, Practices and Frameworks Friday 12th March - Birmingham - Ref 008 Wednesday 22nd September - Central London - Ref 007 Click here for course details and booking form Managing Diversity in Practice Friday 5th March - Manchester - Ref 010 Wednesday 20th October - Central London - Ref 009 Click here for course details and booking form CUSTOMER CARE TRAINING DATESCustomer CareThursday 11th February - Birmingham - Ref 012 Wednesday 15th September - Central London - Ref 011 Click here for course details and booking form Dealing with Difficult Customers Friday 19th March - Birmingham - Ref 014 Tuesday 23rd November - Central London - Ref 013 Click here for course details and booking form Knowing our Customers Tuesday 5th October - Birmingham - Ref 015 Friday 19th February - Central London - Ref 016 Click here for course details and booking form PERSONAL DEVELOPMENT TRAINING DATESTrain the TrainerWednesday 27th October & Tuesday 2nd November - Central London - Ref 017 Click here for course details and booking form Progression into Management Wednesday 8th December - Birmingham - Ref 018 Click here for course details and booking form Assertiveness and Confidence Building Monday 1st March - Central London - Ref 019 Click here for course details and booking form Cultural Competence Wednesday 16th June (details to follow) |
| EMA Solutions
Telephone: 01689 823534 Fax: 01689 666101
Email:
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